These Terms of Use ("Terms") govern your access to and use of the BrightThink AI website at brightthink.net and the products and services made available through it (together, the "Services"). The Services are provided by THINKING FROG LIMITED ("Company", "we", "us" or "our"), a company incorporated in Hong Kong. By accessing or using the Services you agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
1. Eligibility and accounts
You must be at least 18 years old and capable of entering into a binding contract to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at [email protected] of any unauthorised use.
2. The Services
BrightThink AI provides a platform for building, deploying and operating AI agents, workflows and knowledge bases. Features, plans and limits are described on our website and may change over time. We may modify, suspend or discontinue any part of the Services with reasonable notice where practicable.
3. Plans, fees and payment
- Paid plans are billed in advance on the basis (per seat, per month, or otherwise) stated at the time of purchase. All fees are exclusive of applicable taxes unless stated otherwise.
- Fees are non-refundable except where required by law or expressly stated in a written agreement with us.
- We may change prices with at least 30 days' notice; changes take effect at the start of your next billing cycle.
- Free plans and trial credits are provided at our discretion and may be modified or withdrawn at any time.
4. Acceptable use
You agree not to use the Services to:
- violate any applicable law or regulation, or infringe the rights of any third party;
- generate, store or distribute content that is unlawful, defamatory, harassing, fraudulent, or that facilitates money laundering, terrorist financing or sanctions evasion;
- attempt to gain unauthorised access to the Services, other accounts, or connected systems, or to probe, scan or test the vulnerability of any system without authorisation;
- reverse engineer, decompile or otherwise attempt to derive the source code of the Services, except as permitted by law;
- resell, sublicense or provide the Services to third parties except as expressly permitted by your plan;
- use the output of the Services to develop competing models or services in breach of the terms of our upstream providers.
We may suspend or terminate access for breach of this section without liability.
5. Your content
You retain all rights in the data, documents and other material you upload to the Services ("Customer Content"). You grant us a limited, non-exclusive licence to host, process and transmit Customer Content solely to provide the Services to you and as otherwise permitted by our Privacy Policy. You are responsible for ensuring you have all rights and consents necessary to submit Customer Content, and that it does not include personal data or other information you are not entitled to share with us.
6. AI-generated output
The Services use large language models and other AI technologies. Output may be inaccurate, incomplete or unsuitable for your purposes. You are responsible for reviewing output before relying on it, and for any decisions or actions taken on the basis of it. The Services are not a substitute for professional legal, financial, medical or other advice.
7. Intellectual property
The Services, including all software, designs, text, graphics and trademarks (including "BrightThink" and "BrightThink AI"), are owned by or licensed to THINKING FROG LIMITED and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.
8. Third-party services
The Services may integrate with or rely on third-party services, including cloud infrastructure providers and AI model providers. Your use of such services may be subject to their own terms. We are not responsible for third-party services.
9. Confidentiality
Each party will keep confidential any non-public information disclosed by the other party in connection with the Services and use it only for the purposes of these Terms, except where disclosure is required by law.
10. Disclaimer of warranties
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure.
11. Limitation of liability
To the fullest extent permitted by law, THINKING FROG LIMITED and its directors, officers, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or in connection with the Services. Our total aggregate liability arising out of or relating to these Terms shall not exceed the fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
12. Indemnity
You agree to indemnify and hold harmless THINKING FROG LIMITED from and against any claims, losses and expenses (including reasonable legal fees) arising from your Customer Content, your breach of these Terms, or your violation of any law or third-party right.
13. Term and termination
These Terms apply for as long as you use the Services. You may terminate your account at any time. We may suspend or terminate your access with notice if you breach these Terms, fail to pay fees when due, or where required by law. Upon termination, your right to use the Services ceases immediately; sections that by their nature should survive (including 5, 7, 9–12 and 15) will survive.
14. Changes to these Terms
We may revise these Terms from time to time. The "Effective date" above indicates when they were last updated. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
15. Governing law and disputes
These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.
16. Contact
THINKING FROG LIMITED
Hong Kong
Email: [email protected]